Revealed: What’s under a Scotsman’s kilt

We recently supplied Prince Charlie kilt outfits to Jackpot Joy for their latest ad, which you can see below:

http://www.youtube.com/watch?v=O-I-PXlBGS8&list=FLUMC8pdifLRKjocJqQI9lLw

The advert which is also a game online, asks the audience to pick the “real” Scotsman from a line up of 3 gentlemen. The kilts are then blown up to reveal what really is under a Scotsman’s kilt.

GB-KRYSThe producers of the advert ran into a problem when shooting the advert; Our budget 8 yard kilts were just too heavy to be blown up and were unable to feature in the advert. These kilts are usually worn for casual or formal events, where you definitely don’t want to reveal what’s under your kilt!

It’s great that Jackpot Joy tested the quality of the budget kilts for us. The weight of the budget kilts really do stand up against our traditional kilts.

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New Quaich Store

I’m proud to say that we’ve just launched a brand new store, specialising in quaichs.

We’ve been selling quaichs for over 6 years, but always through our kilt store as they’re a traditional Scottish item. However, we felt that they deserved a bit more prominence and have launched a dedicated store called buyaquaich.com with our full range of quaichs.

We’re also pleased to say that we’re now offering free UK delivery on all our quaichs, so you don’t have to worry about extra charges when ordering your quaich.

Our new site has a nice purple colour scheme, and existing customers will be pleased to know that their login details for buyahipflask.com, buyakilt.com or buyatankard.com will work on buyaquaich.com as well.

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Small Story from Hurricane Sandy

As you probably know, Hurricane Sandy is causing devastation across the Eastern Coast of North America. As a techy person in the UK, the severity of the situation hit home for me when one of my favourite web apps Trello went offline.

Initially I wasn’t sure if this was related, so I dug into it a little bit, and found out that they host with Peer1 in their New York data centre. Peer1 are pretty reputable in hosting terms, so hearing that they had manually shut down one of their data centres was pretty big news for me.

Most data centres have backup generators to accommodate loss of power. At 14:40 on 29/10/2012 they switched power supply to their backup generators due to mains electricity supply being affected.

By 19:30 that evening, they were still running on their generators without problems. The basement of the building they are in began to flood, but they estimated they had 12-24 hours of fuel available (some 5000 gallons of diesel). By 05:00 the following morning, they estimated 4 hours of fuel remained. By 06:30 they begin a controlled shutdown of the whole datacentre. Thousands of websites which host there began to go offline, including Trello.

It turned out that the issue they faced was that even though the diesel generators are on the 17th floor of the building, the pumps that pump fuel up to them were located on a floor that was subject to flooding, and were submerged. Not being able to run the pumps to get fuel up the generators meant that they had a finite amount of diesel fuel left.

In situations like that, people club together. Groups of people began carrying 55 gallon drums of diesel up 17 flights of stairs to power the generators and they managed to get the data centre back online within a few hours.

For me, this was one of the first major experiences of the cloud going down. There have been instances in the past, but I was less connected to and less aware of them. Indeed as single data centre is not the cloud, and the point about idea of the cloud is that you’re not dependent on any single data centre so that events like this do not have any impact on service or data. However, it’s amazing today how many people still rely on a single data centre and don’t necessarily consider it a risk to do so.

I believe that Trello have now moved to a true cloud solution where their data is spread across multiple data centres so that they’re not vulnerable to this type of situation again.

From my point of view, it’s amazing how something on the other side of the world can have immediate impact on people across the globe, such is the interconnected world that we live in today. My thoughts are with all those people affected, including a good friend currently holed up in a New York hotel room, unable to get a flight out.

Some photos of the aftermath from the hurricane via The Atlantic.

Read updates from the Trello team here.

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We’ve Got a New Home

It’s been a busy few weeks, but I’m proud to say we’re now fully moved into our new home!

I started the business from my bedroom 8 and half years ago. After a couple of years, I started to get tired of having bins of sporrans under my bed, piled up at the window, all over my desk and covering nearly all the empty floor space. I needed more space so I took out a small unit at our local Safestore self storage company.

We used that unit for a year or so, and then over the following years we expanded out into a larger unit, and then into one of their offices, and so on, until we had 4 offices across 2 floors. We stayed like that for a couple of years, and it worked pretty well. However, as is inevitable with a growing company, we started to fill that space and were feeling the pain of having some people upstairs and others downstairs.

I began to look for alternatives around Edinburgh and spotted a property that I’d seen a couple of years before, but had been too big for us at the time. Almost as soon as I saw it advertised, I felt that this was the next step for us.

It is owned by the local council and the tenants at the time had handed in their notice, so the closing date for offers was just a week away, with a potential move in date a few weeks after that. We got together and had a chat about whether we should put in an offer, weighed up the pros and cons, and decided to go for it.

It was then a tense week waiting for the council to get back to us and find out if we’d been selected for the lease. When I did find out, I tried to remain calm and professional on the phone while I was jumping around and shouting! We found out on the 7th August with a proposed move in date in early September so only had about 3 weeks to prepare for the move.

We quickly got busy planning everything and making preparations for the big move. We ended up getting the keys on the 10th September and spent a week doing some prep in the new location, before doing the big move over the weekend of the 15th September. I’m proud to say that on Monday 17th September, just a week after getting the keys, we’d moved our considerable amount of stock, all our desks and computers, our sound system and all our little bits and bobs, and began trading from our new address.

Our new place is almost exactly 4 times the size of our previous location, and most importantly, it’s all on one level. Now we’ve got our warehouse packing table right outside our office so it makes it much easier to shout through and check what’s happening, or just have a quick bit of banter. We’ve also got a great big loading bay to make it easier for delivery vans to come and go.

A few weeks in and we’re all happy with our new home. Within just a couple of days, I started to wonder how we managed with so little space and couldn’t imagine having to move back into our old offices. I think that’s a sure sign that we made the right call.

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Sometimes Size Does Count

Websites use a system called DNS to tell users how to access their website. It’s like a giant phonebook of all the websites in the world. When you create a new website, you put an entry in the phonebook, and then when someone wants to visit a website, they go to the phonebook for information on where that website is located and then can access it.

Although it sounds like a great system, it means that there is a single point of failure. If your phonebook is not accessible, no one can access your website (unless they know the server it’s located on – which is very unlikely).

Building a super-reliable system means that you want to avoid single points of failure.

Unfortunately last night, our DNS provider was the victim of a DOS attack. A DOS attack is a Denial of Service attack. It’s where an attacker organises or imitates a huge number of visitors all trying to access the same thing at once. Just like a motorway, the system becomes clogged up if there are enough happening at once. You may remember that a group of hackers managed to do the same thing to some US Government websites (including the Department of Justice and the FBI) in January 2012 (info).

As DNS is a single point of failure, the attack on our DNS provider brought our websites down because the DNS provider wasn’t able to deal with it effectively. The larger the company, the more attractive a DOS attack is for hackers, so the more systems they have in place to deal with one, and the harder it is to successfully bring their systems down. Our DNS provider was not that large, so was brought down last night, and is continuing to have issues now.

As soon as this began to happen, we were notified of the issue and began switching to a significantly bigger DNS provider which a much more stable system. As it happens, I was in the Olympic Stadium watching the last night of the Paralympics, but our server admin genius Callum was working hard to resolve the problem.

We learnt an important lesson last night and I feel confident now that our DNS service is significantly less likely to be brought down again.

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Make the Dull More Interesting

Feeling inspired after my lunch break, I just updated our 404 page to be a tad more interesting!

A 404 page is shown when you try to access a page that doesn’t exist. For example, if you typed in buyakilt.com/reallylongstringofrandomletters into your browser – you’ll most likely reach a 404 page because we don’t have a page at that URL!

Normally 404 pages are pretty dull, so I decided to spice ours up a bit by giving it a smile!

Check it out here: http://buyakilt.com/404.

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10,000 Positive Feedbacks on eBay – Another Milestone

In the last few days, we’ve hit an important milestone in our history. We’ve now got over 10,000 positive feedback comments on eBay!

When we sold our first product on eBay roughly 8 years ago, the idea of getting 10,000 positive feedbacks didn’t even enter my mind!

However, positive feedbacks are just half the story, negative ones are also important. I’m proud to say that in the last 12 months, we’ve received 3319 positive feedbacks, and only 2 negative feedbacks, and both of those were over 6 months ago! That’s a 99.94% positive feedback ratio, and it’s that, more than the quantity, that I’m particularly proud of.

As you can see in the photo above, we’ve also got a fancy new yellow shooting star! The shooting stars start at 10,000 feedbacks and above, so it’s our first one!

Next new star at 25,000 feedbacks. Yikes! Seems far away now, but I’m sure we’ll get there with your help.

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New Year, New Layout

We’ve made a couple of small changes over the holidays which we hope will give our customers a better shopping experience.

Our 3 sites: buyakilt.com, buyahipflask.com and buyatankard.com recently became 4, with the addition of ootoogifts.com.

The 3 sites were vaguely linked in some sense, but the latest addition is much less connected to the other 3 in the range of products that it sells.

We felt that the best way to move forward with this is to separate the brands of each site a little bit more. So, we’ve created a new dedicated blog for each store along with separate twitter and facebook profiles for each store.

We feel that by offering more dedicated, targeted content to our customers, we’ll be able to talk about things which are more interesting to our readers.

You can find our new blogs and social networks below:

buyakilt.com

Blog Twitter Facebook YouTube Google+

buyahipflask.com

Blog Twitter Facebook YouTube Google+

buyatankard.com

Blog Twitter Facebook YouTube Google+

ootoogifts.com

Blog Twitter Facebook YouTube Google+

These are all hot off the press – just been created – so to get them off to a great start, we’ve put on some special offers. Check them out on your favourite social network and remember to follow/like us to stay up to date with special offers and news about each site individually.

We’ll continue to post updates on this blog and via our existing ‘macsporrans’ twitter and Facebook networks, but over time these will become more about our company as a whole rather than about each brand individually.

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Winner Announced – Christmas Hamper Competition

Many thanks to all our customers who entered our Christmas Hamper Competition. The lucky recipient of the “Braw Wooer” hamper was Rebecca Innes, who was lucky enough to receive this hamper in time for Christmas.

As a thank you to all of our entries, we’ve issued an exclusive discount code for use on buyakilt.com, buyatankard.com or buyahipflask.com.

Valid until 6th January 2012, enter the code hamper5 at checkout to get 5% off your order.

During the 12 days of Christmas you’ll also benefit from a different offer each day up to and including 6th January.

For the latest offer check out our Facebook and Twitter pages.

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Macsporran Santa Takeover

In the run up to Christmas, Macdonald Sporrans are having a little help in the office. For those stuck on what Christmas presents to buy, for stocking filler ideas and for general Christmas chat, Macsporran Santa will be on hand to help.

Between 2pm and 4pm this Saturday (9th December 2011) join Macsporran Santa on Twitter and Facebook.

 

Macsporran Santa will be able to offer advice on gift ideas, dispatch times, last posting and has a bank of special offers for buyakilt.com, buyahipflask.com and buyatankard.com.

Don’t forget that all orders placed between now and December 16th will be entered into our prize draw to win a luxury Christmas hamper, worth over £80.

 

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